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If you are a leader in architectural and design sales aiming to innovate in the future of the interior design industry, then the Thrive In Design Podcast is for you! Join your host, Nicole Lashae Ben, a Design Strategist and Innovation Enthusiast, as she shares her expertise and interviews industry experts. Gain valuable insights on dominating the market by adapting to shifting demands and creating engaging digital experiences for designers. Each week, Nicole delivers inspirational content designed to help you exceed revenue goals for your interior product company while making a lasting impact on the built environment.
Episodes
Thursday Jan 25, 2024
Thursday Jan 25, 2024
AI is an amazing revolution for the interior design industry. The old ways of doing things are long gone, and embracing this new normal is inevitable. Interior product companies that have integrated AI are making massive strides, but they don't merely ask for ideas and implement them blindly. This is because AI will only provide generic strategies and ideas based on the general industry, not your specific product company or location, as we shall demonstrate in this episode. You will realize that you cannot entirely rely on Artificial Intelligence without practical consultancy and coaching.
Since we all know that customer experience determines the success or failure of an interior product design company and its designers, we will use the showroom experience to ask CHATGPT to provide us with online and offline strategies and tips for improvement. Are you curious to see the magic? Hit that play button now!
Key Highlights from the Episode:
[00:01] Episode intro and why you need to listen to the episode with Melissa Marsh
[02:37] Why using AI is becoming inevitable in what we do
[04:35] CHATGPT experimentation on ways to improve customer experience
[06:15] The 5 touch points for an exemplary customer experience
[10:02] CHATGPT prompt
[12:41] Offline strategies that ChatGPT shares
[14:12] Weaknesses in those AI recommendations
[15:27] Online strategies provided by AI from the experimentation
[19:28] The missing pieces in the CHATGPT response
[20:26] How to fix the shortcomings with Thrive in Design consultancy
[21:40] Episode wrap-up and calls to action
Notable Quotes:
- For artificial intelligence to be intelligent, it first needs human intelligence.
- To improve your awareness and revenue for your interior design company, you have to be in tune with the customer experience of designers.
- Good customer experience equals more brand awareness and more revenue.
Learn more about Thrive In Design:
Website: https://www.thriveindesign.co/
Instagram: https://www.instagram.com/thriveindesign/
Facebook: https://web.facebook.com/thriveindesign/
LinkedIn: https://www.linkedin.com/company/thriveindesign/
Register for the next Thrive In Design live training here: https://training.thriveindesign.co/
Get your copy of "The Ultimate Guide to A&D Sales": https://www.thriveindesign.co/brand-reps.
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